Privacy Policy
Last updated: February 2026
- Information We Collect
We collect information that you provide directly to us, including:
- Email address (required for account access)
- Name (optional, for profile)
- Payment information (processed securely via dodo payments- we do not store card details)
- How We Use Your Information
We use the information we collect to:
- Manage your subscription and access rights
- Send subscription confirmations
- Respond to your customer service requests
- Send important updates about your account
- Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only with:
- Razorpay (payment processor) - for secure payment processing
- Email service providers - for order delivery emails
- Legal authorities - if required by law
- Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through Razorpay's secure payment gateway.
- Cookies
We use essential cookies to ensure the proper functioning of our website, including checkout and secure payment processing.
- Data Retention
We retain your email address and order information for record-keeping purposes and to provide customer support. You may request deletion of your data by contacting at hey.vidispace@gmail.com.
- Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
- Children's Privacy
Our services are intended for general audiences. We do not knowingly collect personal information from children under the age of 13.
- Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hey.vidispace@gmail.com